About Us

Concept Fire & Security are specialists in design, installation and maintenance of CCTV, Intruder, Access Control and Fire Detection Systems.

Concept is structured to provide service coverage nationally and supply bespoke solutions and service by using technically competent staff and providing first-rate service.

We place a strong emphasis on using proven state of the art technology from all manufacturers and we apply our skills in defined market sectors. By not aligning ourselves to any manufacturer or market segment means we are able to supply solutions to fit any customer's requirements. This is emphasised by the depth of our customer base over multiple market segments.

National Coverage, Local Service

Formed by 9 large independently owned Security installers based around the UK via 12 branches. This group enables us to provide not just quality installations but more importantly a quality after-sales services.

This group provides the client with an alternative to dealing with large faceless national companies. National account clients will be given a dedicated account manager usually appointed from the nearest local branch member. Unless you have a relationship built already with another member - in this case that will remain unchanged.

The dedicated account manager will then liaise behind the scenes with all relevant group members regarding all service and installation matters.


The Concept family has developed over 17 years. Concept is full of smart people, who care about getting it right, and building relationships, rather than prove how clever we are.

Concepts people truly become a valuable asset in our clients security requirements. As a result our people are the primary reason our patrons would recommend Concept to others.

Concept are experienced in working with established brands, such as HikVision, Dahua, Orisec, Paxton and many more.

Steve Smith

Managing Director

Having been in the Security Installation business from 1996, I have worked for some of Europe’s biggest and most successful Security companies.

I formed Concept back in 2002 and I have witnessed growth year on year since then. We have a very strong, dynamic and experienced team which prides itself on installing Quality Products and providing excellent Customer Service. I am responsible for the sales strategy of the business and the delivery of strong results.

When not in work I love spending time with my family and friends and enjoy travelling. I am a regular at the gym. I enjoy watching sport in particular rugby and cooking, which always provides a good excuse for a social with friends and family.

Ellis Smith

Operations Director

I joined Concept (the family business) upon leaving school in 2011 and started out as an installation apprentice. I have gained an array of skills & experience working within the commercial industrial and domestic systems to name a few. I moved into the office as Service Co-Ordinator in 2015, quickly establishing myself as Key Account Manager to several of our National Accounts.

With a strong work ethic I strive to be as efficient as possible and thrive on the opportunity to learn new skills daily. I love spending time with my family and also play rugby for a local team on weekends. I love socialising and my hospitality skills are stuff of legend, I’ve been told.