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Concept Fire and Security - January 2020 COVID STATEMENT

Updated: Jan 9, 2021

During this difficult time we understand that your premises may be at risk from fire and intrusion and as such we want to let you know that we are here to help!

Our staff and customers are our upmost priority during this period of uncertainty and as such, we wish to reassure you that we are not closing our doors. As per HM Government guidelines, we are classed as a key workers to provide support to buildings that contain lifesaving equipment.

Our office are now open from Monday-Friday 09.00AM – 17:00PM.

Our engineers are fully equipped with essential materials and are available to attend premises where absolutely necessary for critical failures after other avenues such as remote support have been exhausted.

We will still be performing planned maintenance visits as usual. If you are unsure or would like to inform us of any changes to your building access times, please contact us using the methods below.

We have always prided ourselves on the cleanliness of our staff, but we have taken extra steps to create an even more hygienic and safe environment, whilst following government guidelines on current movement restrictions.

Please call us on 0800 4582757 or 02920483148 and we will be more than happy to provide you more information on the current situation as this is being reviewed on a daily basis. Alternatively, please email us on

** Please note, we also provide a 24/7 out of hours service if required, for assistance – please call 0800 4582757.


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